Frequently Asked Questions

Happily Ever Kitty has been in business since July of 2019.

We exclusively serve Los Altos and Mountain View neighboorhoods.

We typically visit your cat(s) between 7:00am - 7:00pm. The time your cat is visited depends on a variety of logistical details such as location, traffic, and proximity to other clients. We will try our best to visit your cat(s) as closely as possible to your requested time, but cannot guarantee it.

You may view our rates on our Service and Rates page.

You may send us an email, text, or call. Please state your name and the details of your request: location, dates, requested times, the number of cat(s), and any other relevant information. From there, we can schedule the meet and greet.

During a meet and greet, our goal is to get to know you and your cat(s), and gather the necessary information for our visits, like the location of your cat(s) supplies. We will also confirm the dates and times of our visits alongside any other household needs or preferences, and collect payment.

You can either provide us your keys during the initial meet and greet or we can pick them up at a later time for a $10 fee. After your trip is completed, we can leave your keys in a designated location in your house, keep your keys on file, or drop off your keys for a $10 fee. 

We accept cash, check, or Venmo. Payment is due in full by the first visit.

Yes.

No, we are professionally liable for the care of your cat from the start date to the end date of your trip. While you are away, it is important we ensure the proper safety and care of your cat daily.

We do not offer boarding services, but would love to visit your cat(s) in their own home!

We only provide services to households with cats.